Frequently Asked Questions

All Sales Are Final • No Refunds • No Exchanges • No Returns

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please provide pictures and/or videos via Email with your order number. This needs to be completed within 48 hours of the package being marked "delivered".

We are also not responsible if your order got delivered to the wrong address - either by you entering the wrong address or the delivering company delivering it wrong.

If the shipping address was entered incorrectly or not verified at checkout, I’m unable to make changes once the package has been mailed. At that point, it is in the carrier’s hands.

Please reach out directly to the delivery provider (USPS or UPS) to request a forwarding option or see what solutions may be available.

Recommended for children ages 5 and older.

Small components are included and may present a choking risk for younger children.

Adult supervision is advised.

By purchasing, you acknowledge that all products are used at your own risk. Lorianne Kol 3D Prints is not liable for improper or unintended use.

Fidgets are designed to provide a quiet outlet for busy hands while encouraging mental focus. Many people use them as a simple way to promote attention, relaxation, and everyday stress support.

Each item is carefully 3D printed using high-quality PLA and precision-tuned settings for reliable everyday performance. They are designed to hold up well under normal use; however, frequent heavy handling, repeated impact, or accidental drops may shorten the product’s lifespan over time.